Terms of Service

Acceptance of Terms

By accessing this website or using the services of Raseen Recovery, Pickup & Scrap Trading ("we," "our," or "us"), you agree to these Terms of Service. If you do not agree, please do not use the website or our services.

Our Services

We provide building demolition, scrap trading, car recovery, water tanker supply, and pickup truck rental services in the United Arab Emirates. Service availability depends on location, schedule, and equipment, and may change without notice.

Quotes, Rates, and Pricing

• Prices, rates, and scrap values published on this website are indicative only and are not a binding offer.
• Final prices are confirmed in a written or messaged quotation (for example by WhatsApp) before work begins.
• Scrap prices change with the market. A quoted scrap price is valid only for the period stated in the quotation.
• Quotes may change if the site conditions, quantity, access, or scope of work differ from what was described to us.

Customer Responsibilities

When you request our services, you agree to:

• Provide accurate and complete information about the job
• Make sure you are the owner of the property or vehicle, or are authorised to act on the owner's behalf
• Obtain any permits, approvals, or no-objection certificates required by the relevant authorities, unless we have agreed in writing to arrange them
• Provide safe and lawful access to the site, and tell us about known hazards such as asbestos, utilities, or structural risks
• Pay the agreed amount on the agreed terms

Bookings, Cancellations, and Delays

Bookings are confirmed only after we agree the details with you. Please give us reasonable notice if you need to cancel or reschedule. We may charge for costs already incurred, such as mobilisation or waiting time. Timings are estimates and may be affected by traffic, weather, vehicle breakdowns, or authority requirements.

Payment

Payment terms, including any deposit, are agreed before the job starts. Unless agreed otherwise, payment is due when the work is completed. We may refuse or pause work if payment terms are not met.

Limitation of Liability

We carry out our services with reasonable care and skill. To the maximum extent permitted by UAE law, we are not liable for indirect or consequential losses, loss of profit, or delays caused by events outside our control. Our total liability for any claim related to a service is limited to the amount you paid us for that service. Nothing in these terms limits liability that cannot be limited under applicable law.

Website Content and Intellectual Property

The text, images, logos, and design on this website belong to us or are used with permission. You may view and share pages for personal or business reference, but you may not copy, scrape, or republish our content without written permission.

Information on This Website

The guides, rates, and case studies on this website are for general information. We try to keep them accurate and up to date, but we do not guarantee that they are complete or error-free, and they are not professional, legal, or engineering advice.

Advertising

This website may display advertisements, including ads served by Google AdSense. Advertisers are third parties, and we do not endorse the products or services they promote. See our Privacy Policy for how cookies and advertising data are used.

Third-Party Links

Our website may link to third-party websites. We do not control them and are not responsible for their content or practices.

Acceptable Use

You agree not to misuse this website, including by attempting to gain unauthorised access, interfering with its operation, submitting false requests, or using it for unlawful purposes.

Privacy

Our use of your personal information is described in our Privacy Policy.

Changes to These Terms

We may update these terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the website or our services means you accept the updated terms.

Governing Law

These terms are governed by the laws of the United Arab Emirates. Any dispute will be subject to the jurisdiction of the competent courts of the UAE.

Contact Us

Questions about these terms? Contact us: